Zoom Workplace is a collaboration platform built around video meetings. It adds team chat, whiteboards and Docs, and paid plans include an AI Companion that summarizes meetings.
Beyond meetings, Zoom offers Zoom Phone, a cloud-based VoIP calling system, and Zoom Scheduler, which lets people outside your organization book appointments from the availability you share. Clips lets you record your screen and yourself, edit the clips and share short video messages. With Notes, you can keep your own notes or write them together with others ahead of, during and following a meeting. Zoom’s AI assistant features can also draft chat and email replies and summarize long chat threads, and meetings can show translated captions.
Zoom lists startups that need to move fast, boutique agencies managing multiple client projects, and freelancers who collaborate with external partners as businesses it serves. It also mentions health and wellness businesses, including chiropractors, therapists, dietitians and fitness studios. Its industry pages cover professional services, retail, healthcare, education, financial services, government, manufacturing and broadcast. Small businesses can let clients book meetings through Scheduler and keep a record of decisions made in meetings with My Notes.
The Zoom App Marketplace offers apps and integrations, and Zoom connects with productivity platforms such as Google Workspace and Microsoft’s suite. Developers can build custom apps and integrations on the Zoom Developer Platform, which has docs and support. Help is available through a Support Center, a technical content library, how-to videos, a Learning Center and the Zoom Community.
Pro suits small teams that need long meetings, Business adds larger meetings and admin features, and Enterprise covers large organizations. Current prices are in the pricing box above.