Microsoft 365 is Microsoft’s cloud productivity suite, combining Word, Excel, PowerPoint, Outlook, Teams, OneDrive and SharePoint in one subscription. The Business plans cover smaller organizations; larger ones use Enterprise plans.
Beyond the core apps, Business plans add apps such as Bookings, Planner and Forms, and Business Standard and Premium also include Loop and Clipchamp. Loop gives teams shared workspaces that pull every piece of a project into one place, and Clipchamp is for creating and editing professional-looking videos. Exchange provides business-class email and calendaring, and in Teams you can meet, chat, call and collaborate. Copilot Chat uses secure AI chat and agents to help you write drafts, create summaries and visualize your work.
Microsoft says businesses of all sizes and industries use its Business plans with Copilot. Its examples range from café and food truck owners to veterinarians, fitness instructors, freelance designers and real estate agents. In the Microsoft admin center, you manage applications, services, data, devices and users. With the mobile admin app you can add users, reset passwords, manage devices, open support requests and get notifications from anywhere.
Microsoft offers training that covers setup, security and getting the most out of the suite and Copilot Chat. Microsoft Partners can help you get more value from your Microsoft 365 investment. Business customers can submit support incidents by phone and web, including from the admin center and its mobile app, and technical support is provided in English. Self-help resources include troubleshooting tools, videos, articles and forums.
There are three main Business plans, priced per user. Business Basic includes web and mobile versions of the Office apps, business email, Teams, SharePoint and OneDrive. Business Standard adds the desktop apps, and Business Premium adds Defender for Business, Intune device management, Entra ID identity protection and an email archive. Plans without Teams cost less, and Copilot bundles add Copilot inside the Office apps. Current prices are in the pricing box above.