Loom is a video messaging tool from Atlassian. You record your screen and camera, share a link instantly and let viewers watch and comment on their own time.
Loom’s editor lets you trim and stitch clips, add backgrounds, and overlay text, arrows and boxes. You can add emojis, comments, tasks and calls to action to a video, and Loom provides transcripts, captions and viewer insights. Most Loom AI features come with the Business + AI and Enterprise plans. They include automatic summaries and chapters, removal of filler words and silences, and trimming a video by editing its transcript. AI workflows can convert a recording into a written document, a message or a Jira-ready bug report.
Loom names sales, engineering, customer support and design as use cases. Sales teams can personalize pitches with video outreach, and engineers can add visual context to their code. Support teams can troubleshoot over video, and designers can share ideas and feedback. Bug reports capture device information plus console and network logs. Transcripts and captions help remote teams communicate across time zones.
You can record with the Loom desktop app, mobile app or Chrome extension, on Mac, Windows, iOS and Android. Loom says its videos integrate with hundreds of tools, from Google Workspace to Slack, and it shows integrations with Salesforce, Figma and Jira. For security, Loom offers SSO, SCIM, custom data retention policies and privacy settings. Loom for Enterprise is aimed at teams managing video communication at scale.
Business and Business + AI are the paid plans, and Business + AI adds Loom’s AI features. Current prices are in the pricing box above.