Keap is an all-in-one sales and marketing platform for small businesses. It combines a CRM, email marketing, marketing and sales automation, pipelines and payments.
Keap sends broadcast and individual emails and can trigger automated emails based on what a contact does. Automated text messages are available in the U.S. only. You can share an online booking link that shows open times from a calendar synced with Gmail or Outlook. Prospects can review and accept quotes with a single tap, and invoices can be single or recurring and sync with your payment and accounting tools. Keap also builds branded landing pages and reports that compare results over time.
Keap aims its CRM at small businesses that want to automate repetitive sales and marketing tasks. Its Easy Automations can send text and email follow-ups right after someone completes a form on your site or social channels, and carry a lead from contact form to booked appointment. Clients who book get scheduled reminders, and automations can nudge clients about an overlooked invoice. The Advanced Automations builder lets you customize your own sales and marketing processes.
Keap’s Zapier integration links it to apps such as Acuity, Calendly, Eventbrite, Facebook, Shopify and Typeform, and there is a Keap Marketplace for apps. Developers get a REST API with OAuth authentication and sandbox accounts. Implementation covers strategy consulting, data import and migration, and Keap says you’re assigned a Keap expert. Support includes U.S.-based phone help and around-the-clock chat, plus a library of on-demand courses and access to Thryv Academy’s live training events.
Keap sells one all-inclusive plan priced by contact tier, billed monthly or annually, with users added per seat. Implementation is required when you start. Current prices are in the pricing box above.