Brevo is a marketing platform for email campaigns, SMS, WhatsApp, marketing automation and transactional email. It’s priced by how many emails you send rather than how many contacts you store.
In Brevo’s CRM, you build segments that you can use once for analysis or save for later campaigns and automations. Signup forms can sit on your site or work as standalone landing pages, and they also handle unsubscribe preferences. Each automation runs on a trigger, a rule and an action, and pre-built automations walk you through setup step by step. On its Standard, Professional and Enterprise plans, Brevo can also choose a send time for each recipient based on how they engage.
For ecommerce, Brevo points to recovering abandoned carts and personalizing product recommendations, and its Commerce section shows sales, revenue, your highest-selling products and customer activity as they happen. Sales teams get custom pipelines, sales automation and chat, while Conversations brings live chat, calls and meetings together in one place. Brevo says its products don’t require an IT background or technical skills. Enterprises get tailored onboarding, priority help and their own customer success manager.
Brevo connects with tools such as Shopify, WordPress, WooCommerce, Stripe and Zapier. Developers can work with its open API, SDKs, developer guides and code recipes. If you’re switching providers, you can import your contacts, and Brevo has custom integrations with major CRMs and email platforms such as HubSpot and Mailchimp. Support is offered in several languages on all plans, and Brevo Academy runs online courses on marketing.
Free covers small senders, Starter adds email and SMS campaigns with segmentation, Standard adds unlimited automation and A/B testing, and Professional adds more channels, seats and phone support. Yearly billing costs less. Current prices are in the pricing box above.