Smartsheet is a collaborative work management platform founded in 2005 and headquartered in Bellevue, Washington. It combines the familiar structure of spreadsheets with project management features including Gantt charts, automation, dashboards, and reporting. Publicly traded since 2018, the platform serves over 80,000 businesses across 175 countries, with particular strength in operations, finance, project management, and compliance-heavy industries. It holds HIPAA, GxP, CCPA, and GDPR certifications.
The Pro plan at $9/user/month (annual billing, up to 10 users) covers unlimited sheets, multiple project views including Gantt and calendar, basic automation (250 actions/month), and the ability to share with unlimited free viewers. The Business plan at $19/user/month (annual, minimum 3 users) expands to unlimited automation, advanced reporting, resource management basics, API access, and admin controls. Monthly billing adds 36% to Pro and 38% to Business. Enterprise pricing is custom-quoted. The free plan was discontinued in 2025 — Smartsheet now offers only a 30-day free trial.
Beyond the base plans, Smartsheet’s premium applications — Dynamic View, Control Center, DataMesh, Bridge, and WorkApps — are priced separately and can add 20–50% to total contract value. These tools enable advanced use cases like portfolio management and data synchronization across sheets, but buyers should clarify upfront whether their requirements need these add-ons before evaluating the base plan price.
Smartsheet’s principal advantage is its spreadsheet-familiar interface that reduces adoption resistance from teams accustomed to Excel. It is a strong choice for operations, PMO, and finance teams managing large amounts of structured data. The main weaknesses are the Business plan’s 3-user minimum creating a cost floor, the steep jump from Pro ($9) to Business ($19), and a learning curve for advanced features that multiple reviewers describe as significant.