Smartsheet is a work management platform. It combines a spreadsheet-style grid with Gantt, board and calendar views, forms, automations, dashboards and reports for managing projects and processes.
Proofing gathers feedback in one place to speed up review cycles. Smartsheet’s premium features include Bridge by Smartsheet, which extends automations into flexible workflows that match your business processes, and Data Shuttle, which automates moving data between external databases and Smartsheet. Two more premium features round this out: Dynamic View handles multi-step requests by showing each person only what they need, and WorkApps lets you build web and mobile apps without writing code. Smartsheet AI is built into the platform and links to AI tools your teams already use.
Smartsheet lists solutions for government, construction, life sciences, higher education, healthcare, enterprises, and small and medium businesses. Use cases it names include marketing management, project management, services delivery, creative operations, IT portfolio management, and business and enterprise PMOs. For healthcare, Smartsheet says teams can keep and share protected health information securely on the platform. New users can lean on templates and guided resources.
Smartsheet works with Microsoft Teams, Slack, Jira, ServiceNow, Tableau, Power BI and DocuSign, and it connects to Microsoft Copilot through its MCP Server. A Salesforce integration with Control Center can create project plans automatically when deals close, and you can manage users through Okta or Microsoft Entra ID. The Smartsheet API is available on the Business plan and higher. For help, there’s a knowledge base, Smartsheet Support, a user Community, professional services for consulting and implementation, and Smartsheet University for training and certifications.
Pro suits small teams, Business adds workload tracking, timeline views and more automation, and Enterprise and Advanced Work Management add portfolio and admin tools for larger organizations. Current prices are in the pricing box above.