monday.com is a work management platform. Teams plan projects and workflows on customizable boards, with dashboards, automations and Docs.
Work in monday.com is organized in workspaces, which group related boards, dashboards and docs. Each board is built from items, groups and columns, and you can start from a template and customize it to your team’s process. Views let you look at the same board in different ways, and WorkForms gather structured requests and turn them into new board items automatically. monday.com says its sidekick AI assistant can handle complete tasks within your account and that AI workflows can analyze, generate and route work, though these features are being rolled out gradually.
monday.com lists use cases by department, including PMO, marketing, operations, IT, HR, sales and legal. Its site ties these to work like delivering projects, running campaigns and creative, handling support tickets, recruiting and onboarding, managing deals in the pipeline, and overseeing contracts and compliance. It also names industries such as retail, media and government. monday.com says teams on Enterprise commonly rely on shared portfolio reporting to follow progress across their initiatives.
Integrations connect external tools such as Slack, Gmail, Outlook and Google Calendar to your boards. You set one up from a board by clicking Integrate, choosing the app and selecting a ready-made template. Developers can use the GraphQL-based API and the monday apps framework to build custom applications inside a workspace. For help, there is chat support, an AI support assistant called Tim, an in-platform help center, a customer community, and interactive courses and webinars.
Basic, Standard and Pro add more views, automations and integrations at each step, and Enterprise adds advanced security and admin controls. Current prices are in the pricing box above.