17hats is a business management platform for solo entrepreneurs and small service businesses, founded in 2013. The name reflects the many hats a solo business owner must wear. It combines lead capture, client relationship management, scheduling, document creation, invoicing, payment processing, time tracking, and bookkeeping in one platform. The platform is particularly popular with photographers, planners, tutors, coaches, and other independent professionals.
17hats offers three pricing tiers billed annually, called Level 1, Level 2, and Level 3. Level 1 at $13/month (annual) provides access to core tools including email templates, mobile app, online scheduling, sales reports, and up to 20 documents per month (quotes, contracts, invoices, and questionnaires). It does not include recurring billing or automatic payments. Level 2 at $25/month (annual) adds profit and loss reports, bookkeeping features, up to 35 documents per month, and customizable templates. Level 3 at $50/month (annual) adds unlimited documents, client portals with advanced scheduling integrations, and recurring billing — though time tracking still costs an extra $5/month and requires a bank account connection fee of $5/month additional.
Monthly billing is not prominently offered; 17hats is primarily annual-first. A 7-day free trial provides access to all features, and the platform has run promotional lifetime deals through AppSumo periodically.
17hats’ primary strength is the completeness of its bookkeeping integration — it goes deeper into expense tracking, profit/loss reporting, and financial visibility than competitors like HoneyBook and Dubsado. This makes it particularly useful for sole proprietors who want business financials alongside their CRM. The main weaknesses are the document limits on lower tiers, no time tracking without an add-on, and a less polished client-facing design than HoneyBook.