ShipStation is a multi-carrier shipping software platform for e-commerce sellers, founded in 2011 in Austin, Texas and owned by Auctane. The platform connects to 180+ sales channels including Shopify, Amazon, eBay, WooCommerce, and Etsy, and enables merchants to import orders, compare carrier rates, print labels, and manage returns from a single dashboard. It is one of the most widely used shipping management tools for small and mid-size e-commerce businesses in the US.
ShipStation provides pre-negotiated discounted rates with USPS, UPS, FedEx, DHL, and other carriers. USPS discounts through the platform can reach up to 89% off retail rates. UPS and FedEx discounted rates are also available on all plans. These built-in carrier discounts are often the primary reason merchants use ShipStation — the savings frequently exceed the subscription cost for businesses shipping more than 50 orders per month.
Pricing is structured around monthly shipment volume and number of users. The Starter plan at $9.99/month covers 50 shipments and 1 user, suitable for very small sellers. The Growth plan at $29.99/month adds 500 shipments and 2 users. The Scale plan at $99.99/month covers 2,000 shipments with 5 users. The High Volume plan at $399.99/month covers unlimited shipments with 10 users and premium support. An Enterprise plan with custom pricing is available for large sellers.
ShipStation’s main strength is the combination of deep order source integrations and carrier discounts in a single, relatively simple interface. The main weaknesses are a dated interface compared to newer competitors and the per-shipment overage model that can surprise fast-growing merchants when volume spikes exceed their plan limit. Automation rules — which trigger specific shipping options, label printing, and notifications based on order attributes — are available on all plans and significantly reduce manual work for high-volume sellers.