Datadog is a cloud observability and security platform. It covers infrastructure monitoring, application performance monitoring (APM), log management and security, with integrations for cloud providers, databases and containers.
Dashboards show graphs of performance metrics in real time, and monitors raise alerts when metrics cross thresholds, with notifications sent to Slack, email, PagerDuty and other tools. On the front end, Real User Monitoring measures the availability and performance of applications across web browsers and mobile platforms. Session Replay shows what users saw before and during an issue, and Synthetic Monitoring checks key user journeys across environments, devices and locations.
Datadog explains how different roles use its digital experience tools: SREs see which critical journeys are affected, engineers follow issues back to their technical root cause, and product teams link application performance to user behavior and business results. Product Analytics uses funnels, user paths and retention analysis to show how customers move through an app. For people on call, the mobile app for iOS and Android shows alerts, incidents, dashboards, monitors, shift schedules and escalation policies.
Datadog’s Support Team takes requests through its Support Website, and in-app chat with the team is open on weekdays during Eastern Time business hours. Datadog offers self-guided, hands-on courses for practicing key concepts, plus interactive sessions that help newcomers build a foundation. The Slack Community is a network where Datadog users help each other find answers. When enabled, Bits Investigation can start investigations straight from On-Call pages in the mobile app.
Each product is billed separately. Infrastructure Monitoring, APM and security are priced per host in tiers, and Log Management is billed per GB ingested and per million events indexed. Datadog counts a host as a physical or virtual operating system instance. Current prices are in the pricing box above.